Services offered
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data & analytics
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systems integration
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cloud
Challenge
The federal immigration agency faced significant challenges in modernizing its digital infrastructure to better serve its user base, including applicants, attorneys, and internal stakeholders. Legacy systems were inefficient, manual processes caused friction, and there was a pressing need for enhanced user experiences, compliance, and integration across multiple systems.
Solution
whiteSpace partnered with the agency to deliver a series of innovative, user-centric digital solutions tailored to its unique operational needs. Highlights include:
- PDF Intake Channel: Developed a seamless mechanism allowing users to upload completed forms and evidence…
- Attorney Account Enhancements: Improved workflows using Python, React, and PostgreSQL…
- Change of Address Portal: Built an internal tool with advanced encryption and microservices…
- MyProgress Initiative: Delivered personalized case timelines…
Each initiative employed DevSecOps best practices, including CI/CD pipelines, automated testing, and Terraform-based infrastructure as code.
Result
Through these initiatives, whiteSpace achieved significant outcomes:
- Massive Efficiency Gains: A 1000-fold increase in accessibility evaluations per cycle.
- Enhanced Compliance: Streamlined processes ensuring regulatory and functional standards.
- Cost Savings: Automated verification tools reduced human capital needs.
- Scalable Solutions: Enabled delivery teams to meet demand without sacrificing quality.
By combining advanced technology with strategic insights, whiteSpace empowered the agency to deliver scalable, compliant solutions that improved health IT services for a diverse and growing user base.
Massive Efficiency Gains
Enhanced Compliance
$$$
Cost Savings
Scalable Solutions
